Frequently asked questions
Our mission is to give every clinician a unique experience. Since opening our doors, we've partnered with over 15,000 referrers including GPs, allied health professionals and consultants.
View all our frequently asked questions below.
Why choose Vista Health?
A leading healthcare provider of diagnostic scans
Partner with us at Vista Health and receive fast results with an expert diagnosis. With a wide range of centres across the UK, we give our patients quick and easy access to diagnostic services. Our competitive prices make it simple. A patient can choose to self-pay or go through their private insurance, whichever works for them. We’ve welcomed over 400,000 patients to our clinics, and who have rated us as ‘Excellent’ on Trustpilot, with an average rating of 4.6/5.
What types of services does Vista Health offer?
We offer a variety of private diagnostic services across London and the UK including MRI, Ultrasound, X-Ray, Echocardiogram and Endoscopies. We provide the latest clinical equipment to provide state-of-the-art diagnostic services.
What types of scanners does Vista Health have available?
With fully equipped diagnostic rooms with 3T and 1.5T scanners, Open and Open Upright MRI scanners, and new and innovative 3T scanners at our Waterloo and Nottingham sites, our scanners maximise patient comfort, improve image quality, and decreases scan time.
Can you accommodate patients who are claustrophobic, anxious, and/or bariatric?
Yes, Vista Health can offer patients an Open MRI scanner which is an alternative to the conventional MRI and provides optimal image quality. There are two types of Open MRI available: a completely open MRI unit and an Open Upright MRI scanner. You can view more information about our Open MRI scanners here.
Where are your clinics located?
We have over 40 clinics nationwide including sites in London, Manchester, Birmingham, Staffordshire, and Nottingham. To view all our locations, click here.
Do you host CPD events?
We are proud to host educational and informative CPD events for healthcare professionals across the country. View event information and register online to attend CPD courses delivered by experts. View all our upcoming events here.
How do I refer patients to Vista Health?
Make an online referral or send your referral to firstname.lastname@example.org.
Our clinical team will triage the referral
Our patient care team will call your patient to book the appointment
Patient has the scan
The report is sent to you via email
Scan images are shared with your patient
We deliver reports within 3 working days.
How can I register on the referrer portal?
To register on our secure referrer portal, simply complete our online registration form here and you can instantly refer patients to us for all our diagnostic scans.
Describe the quality of images and reports.
With a 1.5T and 3T MRI scanner, expert consultant Radiologists, and highly experienced X-Ray Radiologists, we offer a high-quality service with an exceptional patient care experience. Combined with superior imaging, accurate reporting by our Consultant radiologists, you’ll receive the best level of care possible for your patients.
Can I view my patients' scan images electronically?
As a referrer at Vista Health, you will receive access to our online imaging portal which allows you to easily view your patients' scan images electronically. Our specialist team will deliver their diagnosis within just three working days.
What are your scan prices?
We offer private diagnostic imaging at competitive and affordable prices, with a flexible pricing scheme to suit every patient. Prices are based on how soon the appointment is booked, so your patients will always be able to find an appointment day and time convenient for them. We’re covered by all major health insurance companies, so we are a great option for patients who wish to go through their private medical insurance.
View all our prices here.
What are your opening hours?
Our patient care team are available Monday to Friday 8am-8pm and weekends 8am-1pm. Please call our friendly and professional team on 0333 200 2064.
Who can I discuss the benefits of becoming a referrer with?
We take a unique approach when working with our referrers and work closely to ensure each patient receives the appropriate and best care for them. If you would like to refer your patients, please fill out our registration form or give our Head of Business Development, David Uregbula a call on 07500 014585 (During normal working hours). David will be able to chat through the options and benefits of working with us.
Telephone: call our friendly and knowledgeable Patient Care team on 0330 134 5200.
Email us: via our contact form and we will respond within the hour (during normal working hours).
Online Chat: talk to one of our Patient Care Advisors, simply click the chat icon below right.