Karen's Story

"The service was efficient, informative and friendly."

Karen, 66

Karen had experienced agonising pain in her back and left leg and received various conflicting diagnoses. A physiotherapist explained that an accurate diagnosis was dependent upon seeing the results of an MRI scan and because of the pain she was experiencing, she was desperate to expedite this as soon as possible. 

Karen chose to go private to reduce the waiting time for an appointment so she could get the diagnosis she needed to alleviate the pain she was experiencing.

Karen says "Vista Health appeared very reasonable, in terms of cost, relative to other services. I was able to book an appointment at a convenient location within four days which was fantastic compared with the long wait I would have experienced going through the NHS."

Advanced imaging techniques

Karen attended our centre in Birmingham which offers an Open MRI scanner and allows patients to be scanned in a sitting or lying down position, and provides optimal image quality with increased comfort. Our Upright Open MRI system is ideal for certain parts of your body, including bones, soft tissues and the brain, and is one of the most advanced imaging techniques used to date. We are easily able to perform lumbar spine examinations with our dynamic imaging techniques in a more relaxed, cooperative and reassured setting.

Fast diagnosis and treatment

After the scan, Karen was able to regain control by receiving an in-depth diagnosis and was able to discuss the results with her Physiotherapist. This meant Karen was able to speed up her recovery and get the treatment she needed to help her feel better. Karen's Physiotherapist was able to perform more aggressive manipulation that released the nerve in her back and substantially reduce the pain she was experiencing. 

"I felt more in control knowing what was wrong and now feel much more confident engaging in physical activities. The impact has been enormous as I am now able to walk, cycle, and sleep for longer stretches at night.   

Find out more about our diagnostic scans

Vista Health is a leading UK healthcare provider specialising in diagnostic services for the private healthcare market. We specialise in diagnostic scans, including MRI, Ultrasound and, Echocardiogram scans. We offer fast assessment turnaround, expert diagnosis, and world class reports from fully qualified radiologists.

Enquiry today, book online or speak to our dedicated patient care team on 0333 200 2064.