This article is part of our Patient Story series, contributed by Vicki.
After experiencing palpitations and a change in her usual blood pressure, Vicki was referred for an echocardiogram by her GP. However, given the pressures on the NHS, coupled with the long waiting time, she soon decided to go privately and book her echocardiogram with Vista Health.
''The ease of booking the appointment was one of the deciding factors in using Vista Health - not only was the website easy to understand, simple to navigate and swift without having to wait for a reply, but the booking form also allowed me to choose a location and time that suited my needs. The cost was so reasonable, they even offered an option to spread the cost in 3 installments."
Throughout the process, from booking through to receiving her report, Vicki was overwhelmed by the professional service provided, feeling safe in the knowledge that she was dealing with a company that clearly cared about their patients.
''At all times I was treated with respect, reassurance and attention to my needs and concerns. I simply turned up, was seen promptly and I was able to meet with the Cardiac Physiologist Tarek, who ensured I understood each part of the process, while treating me with utmost respect and care. This in itself was such a positive experience, and made me feel safe and in the best hands.''
Following the scan, Vicki only had to wait a matter of hours before the report was ready for her.
''The report was ready in hours, and after a further assessment from a senior cardiologist and with my GP that same day! Such a rapid response means I can see my GP sooner, and work towards the improvements I need for my health.''
Having opted for her echocardiogram scan at Vista Health, Vicki firmly believes that it has not only greatly benefitted her physical health needs but also hugely contributed towards to her mental well-being. In addition, she goes on to explain; ‘’The care, professionalism and speed of such a service also means I am waiting less time to explore my health, and can hopefully return to work sooner.’’
''I have already recommended Vista Health to friends and family, and would encourage anyone looking for private health care in the UK to consider Vista Health as their prime option - The service was easy to access, well priced, fast and supportive of nervous clients. I feel I found the best and at the lowest price after my extensive research, easily beating other competitors in the field.''
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Vista health is a leading UK healthcare provider specialising in diagnostic services for the private healthcare market. We specialise in diagnostic services, including MRI, Echocardiogram and Endoscopies. We provide same-day appointments, expert diagnosis and world-class reports from fully qualified radiologists.
Enquire today, book online or speak to our dedicated patient care team on 0333 200 2064.